1. Overview

Pragmindz IT Solutions (“we”, “us”, “our”) builds and manages websites for our clients. This policy explains what information we collect through this website and enquiry channels, and how we use it.

2. Information We Collect

When you contact us through this website, WhatsApp, a call, or an enquiry form, we may collect:

• Your name and contact details (phone number, email address)
• Your business name and the services you’re enquiring about
• Any message or brief you share with us
• Basic technical information such as browser type, needed to make the site work correctly

3. How We Use Your Information

We use the information you share only to:

• Respond to your enquiry and discuss your project
• Prepare quotes, proposals, and project timelines
• Deliver the website, hosting, and marketing services you’ve engaged us for
• Occasionally share relevant offers, if you’ve agreed to be contacted

We do not sell or rent your personal information to third parties.

4. WhatsApp & Call Enquiries

If you reach out via WhatsApp or a phone call, that conversation is used solely to understand and act on your enquiry. Standard data charges from your network provider may apply on your end.

5. Data Retention

We retain enquiry and client information only for as long as needed to deliver our services and meet any legal or accounting requirements, after which it is safely discarded.

6. Your Choices

You can ask us to correct, update, or delete the information we hold about you at any time by reaching out through the contact details below.

7. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices. The “last updated” date at the top will always reflect the latest version.

8. Contact Us

Questions about this policy or your data? Reach out: